--- title: Arkan Solutions Powers Ajman Free Zone's Cloud-First Telephony Transformation description: Arkan Solutions enables Ajman Free Zone to connect PSTN voice services to Genesys Cloud through Arkan Genesys Cloud Connect, delivering secure, reliable, and future-ready communication infrastructure across the MENA region. --- [![Arkan](https://blog.arkan.international/hubfs/Arkan_april_2024/images/Arkan-Logo.png)](https://www.arkan.solutions/en/?hsLang=en) - [Managed Services](https://www.arkan.solutions/en/managed-services) - Products Show submenu for Products - [Arkan Cloud Connect](https://www.arkan.solutions/en/arkan_cloud_connect) Show submenu for Arkan Cloud Connect - [Webex Cloud Connect](https://arkan.solutions/en/webex-cloud-connect) - [Arkan API Connect](https://www.arkan.solutions/en/api-voice-cloud-connect) - [Arkan Voice Products](https://www.arkan.solutions/en/arkan-voice-products) - [Security & Compliance](https://www.arkan.solutions/en/security_and_compliance) - Support & Resources Show submenu for Support & Resources - Support Show submenu for Support - [Knowledge Base](https://help.arkan.international/) - [Submit a Ticket](https://help.arkan.international/kb-tickets/new) - [Service Status](https://www.arkan.solutions/en/service-status) - Resources Show submenu for Resources - [Blog](https://blog.arkan.international/en) - [News](https://www.arkan.solutions/en/news) - About Show submenu for About - [About Us](https://www.arkan.solutions/en/about-arkan) - [Why Arkan](https://www.arkan.solutions/en/why-arkan) - [Our Clients](https://www.arkan.solutions/en/clients) - [Managed Services](https://www.arkan.solutions/en/managed-services) - Products Show submenu for Products - [Arkan Cloud Connect](https://www.arkan.solutions/en/arkan_cloud_connect) Show submenu for Arkan Cloud Connect - [Webex Cloud Connect](https://arkan.solutions/en/webex-cloud-connect) - [Arkan API Connect](https://www.arkan.solutions/en/api-voice-cloud-connect) - [Arkan Voice Products](https://www.arkan.solutions/en/arkan-voice-products) - [Security & Compliance](https://www.arkan.solutions/en/security_and_compliance) - Support & Resources Show submenu for Support & Resources - Support Show submenu for Support - [Knowledge Base](https://help.arkan.international/) - [Submit a Ticket](https://help.arkan.international/kb-tickets/new) - [Service Status](https://www.arkan.solutions/en/service-status) - Resources Show submenu for Resources - [Blog](https://blog.arkan.international/en) - [News](https://www.arkan.solutions/en/news) - About Show submenu for About - [About Us](https://www.arkan.solutions/en/about-arkan) - [Why Arkan](https://www.arkan.solutions/en/why-arkan) - [Our Clients](https://www.arkan.solutions/en/clients) ![menu](https://f.hubspotusercontent40.net/hubfs/7479797/menu.png) ![close\_24px](https://7479797.fs1.hubspotusercontent-na1.net/hubfs/7479797/close_24px.svg) [tel:+966115078099](tel:+966115078099) [Talk to an Expert](https://www.arkan.solutions/en/contact-us?hsLang=en) # Arkan Solutions Powers Ajman Free Zone's Cloud-First Telephony Transformation [![](https://blog.arkan.international/hs-fs/hubfs/Arkan%20logo.blog%20aurther.png?width=50&height=50&name=Arkan%20logo.blog%20aurther.png)](https://blog.arkan.international/en/author/marketing-team) [Marketing Team](https://blog.arkan.international/en/author/marketing-team) May 28, 2025 at 2:44 PM ![1-WIDE(1)](https://blog.arkan.international/hs-fs/hubfs/1-WIDE(1).png?width=1500&height=500&name=1-WIDE(1).png) Arkan Solutions is proud to announce the successful deployment of a secure, cloud-first telephony infrastructure for **Ajman Free Zone (AFZ)**—a premier business hub in the UAE. Leveraging **Arkan Genesys Cloud Connect**, AFZ has seamlessly integrated its **Public Switched Telephone Network (PSTN)** communications with the **Genesys Cloud** contact center platform, modernizing its customer engagement capabilities. This milestone was achieved in close collaboration with **Thinglogix**, a trusted Genesys partner, who led the configuration of the Genesys Cloud environment. Arkan Solutions delivered the vital PSTN-to-cloud integration using its **hybrid telephony solution**, which combines **Internet Telephony Services** and **Session Border Controller as a Service (SBCaaS)** to ensure maximum **security, reliability, and scalability**. ### **Deployment Highlights:** Ajman Free Zone’s drive to enhance its communication infrastructure required a solution that was robust, compliant, and future-ready. Arkan Solutions addressed this need through Arkan Genesys Cloud Connect, enabling: - **Seamless PSTN-to-Cloud Voice Connectivity** A smooth, uninterrupted bridge between legacy telephony systems and modern cloud platforms. - **Centralized Call Control with High Reliability** Enhanced visibility and control over voice traffic, backed by enterprise-grade service uptime. - **Regulatory Compliance and Scalable Architecture** Full adherence to UAE regulatory standards with flexibility for future expansion. Thanks to this deployment, AFZ now operates on a modern, integrated voice infrastructure that supports **next-generation customer experiences** and digital engagement. ### **About Arkan Solutions:** **Arkan Solutions** is a leading provider of secure and innovative cloud telephony and contact center connectivity across the **Middle East and North Africa (MENA)** region. We specialize in delivering **compliant, scalable, and resilient communication solutions** for public sector institutions and enterprises seeking to modernize their voice infrastructure. Our expertise spans **SBCaaS**, **Internet Telephony**, **Contact Center Integrations**, and **Cloud Connect Services**, empowering organizations to fast-track their digital transformation while maintaining full control over communication systems. ### **About Genesys Cloud:** **Genesys Cloud** is a cloud-native contact center platform that enables organizations to deliver **personalized, omnichannel customer experiences**—across voice, chat, email, and social media. With its high scalability and flexibility, Genesys Cloud is the platform of choice for organizations that prioritize digital-first engagement strategies. ### **About Ajman Free Zone:** Established in 1988, **Ajman Free Zone** is a vibrant and strategically located business ecosystem in the Emirate of Ajman, UAE. It plays a vital role in attracting global investment and supporting businesses of all sizes with its **world-class infrastructure**, **streamlined services**, and **investor-centric policies**. AFZ is deeply committed to innovation and leveraging technology to better serve its partners and stakeholders. ### **Looking Ahead:** Arkan Solutions is honored to contribute to Ajman Free Zone’s digital transformation journey. We remain committed to enabling **secure, resilient, and future-ready communication infrastructures** across the region.   ###### Topics - [Call center solutions](https://blog.arkan.international/en/tag/call-center-solutions) - [IP Phones](https://blog.arkan.international/en/tag/ip-phones) - [IoT (Internet of Things )](https://blog.arkan.international/en/tag/iot-internet-of-things) - [VoIP](https://blog.arkan.international/en/tag/voip) - [Video Conference Solutions](https://blog.arkan.international/en/tag/video-conference-solutions) - [Working from home solutions](https://blog.arkan.international/en/tag/working-from-home-solutions) - [IP PBX](https://blog.arkan.international/en/tag/ip-pbx) - [Zoom Phone](https://blog.arkan.international/en/tag/zoom-phone) - [Retail Management Solutions](https://blog.arkan.international/en/tag/retail-management-solutions) - [Zoom](https://blog.arkan.international/en/tag/zoom) - [Kiosk Solutions](https://blog.arkan.international/en/tag/kiosk-solutions) - [Poly](https://blog.arkan.international/en/tag/poly) - [3CX](https://blog.arkan.international/en/tag/3cx) - [Arkan Integrated](https://blog.arkan.international/en/tag/arkan-integrated) - [Headsets](https://blog.arkan.international/en/tag/headsets) - [Samsung](https://blog.arkan.international/en/tag/samsung) - [Success Stories](https://blog.arkan.international/en/tag/success-stories) - [Arkan](https://blog.arkan.international/en/tag/arkan) - [Arkan News](https://blog.arkan.international/en/tag/arkan-news) - [Audio Conference Solutions](https://blog.arkan.international/en/tag/audio-conference-solutions) - [CRM](https://blog.arkan.international/en/tag/crm) - [Call Management System](https://blog.arkan.international/en/tag/call-management-system) - [Cloud Solutions](https://blog.arkan.international/en/tag/cloud-solutions) - [Conference Phones](https://blog.arkan.international/en/tag/conference-phones) - [Contact center solutions](https://blog.arkan.international/en/tag/contact-center-solutions) - [Dect Phone](https://blog.arkan.international/en/tag/dect-phone) - [Digital Signage Solutions](https://blog.arkan.international/en/tag/digital-signage-solutions) - [Digital Transformation](https://blog.arkan.international/en/tag/digital-transformation) - [Hybrid meeting](https://blog.arkan.international/en/tag/hybrid-meeting) - [IP Office](https://blog.arkan.international/en/tag/ip-office) - [Informative blog](https://blog.arkan.international/en/tag/informative-blog) - [Logitech](https://blog.arkan.international/en/tag/logitech) - [Microsoft Teams](https://blog.arkan.international/en/tag/microsoft-teams) - [Network Security](https://blog.arkan.international/en/tag/network-security) - [Noise Cancelation](https://blog.arkan.international/en/tag/noise-cancelation) - [Sangoma](https://blog.arkan.international/en/tag/sangoma) - [UCaaS](https://blog.arkan.international/en/tag/ucaas) - [Unified Communications](https://blog.arkan.international/en/tag/unified-communications) - [Video Conferencing](https://blog.arkan.international/en/tag/video-conferencing) - [Wireless Conferencing](https://blog.arkan.international/en/tag/wireless-conferencing) - [Yealink](https://blog.arkan.international/en/tag/yealink) - [wireless presentation systems](https://blog.arkan.international/en/tag/wireless-presentation-systems) ###### Popular Post - [Panasonic decides to discontinue PBX Systems by 2023, Why?](https://blog.arkan.international/en/why-panasonic-shuts-down-communications-business-and-whats-next?hsLang=en) - [What are Electronic Shelf Labels (ESL) definition and benefits?](https://blog.arkan.international/en/what-are-the-pros-of-electronic-shelf-labels?hsLang=en) - [Operating Within Governed Frameworks: Arkan Solutions Attains ISO/IEC 27001:2022 Certification](https://blog.arkan.international/en/iso-27001-certification?hsLang=en) - [MAF Carrefour Egypt Adopts Arkan Genesys Cloud Connect for Their Contact Center](https://blog.arkan.international/en/maf-carrefour-egypt-adopts-arkan-genesys-cloud-connect-for-their-contact-center?hsLang=en) - [Why Are Session Border Controllers (SBCs) Essential for Modern Businesses?](https://blog.arkan.international/en/why-are-session-border-controllers-sbcs-essential-for-modern-businesses?hsLang=en) ###### Subscribe ### Subscribe Here! 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