--- title: Chat Optimizations & Improved Contacts in Latest iOS Beta from 3CX description: Building on that this release is jam packed with performance improvements to facilitate a better chat experience, as well as enhanced contacts management. image: https://blog.arkan.international/hubfs/Blog%20345x250.jpg --- [![Arkan](https://blog.arkan.international/hubfs/Arkan_april_2024/images/Arkan-Logo.png)](https://www.arkan.solutions/en/?hsLang=en) - [Managed Services](https://www.arkan.solutions/en/managed-services) - Products Show submenu for Products - [Arkan Cloud Connect](https://www.arkan.solutions/en/arkan_cloud_connect) Show submenu for Arkan Cloud Connect - [Webex Cloud Connect](https://arkan.solutions/en/webex-cloud-connect) - [Arkan API Connect](https://www.arkan.solutions/en/api-voice-cloud-connect) - [Arkan Voice Products](https://www.arkan.solutions/en/arkan-voice-products) - [Security & Compliance](https://www.arkan.solutions/en/security_and_compliance) - Support & Resources Show submenu for Support & Resources - Support Show submenu for Support - [Knowledge Base](https://help.arkan.international/) - [Submit a Ticket](https://help.arkan.international/kb-tickets/new) - [Service Status](https://www.arkan.solutions/en/service-status) - Resources Show submenu for Resources - [Blog](https://blog.arkan.international/en) - [News](https://www.arkan.solutions/en/news) - About Show submenu for About - [About Us](https://www.arkan.solutions/en/about-arkan) - [Why Arkan](https://www.arkan.solutions/en/why-arkan) - [Our Clients](https://www.arkan.solutions/en/clients) - [Managed Services](https://www.arkan.solutions/en/managed-services) - Products Show submenu for Products - [Arkan Cloud Connect](https://www.arkan.solutions/en/arkan_cloud_connect) Show submenu for Arkan Cloud Connect - [Webex Cloud Connect](https://arkan.solutions/en/webex-cloud-connect) - [Arkan API Connect](https://www.arkan.solutions/en/api-voice-cloud-connect) - [Arkan Voice Products](https://www.arkan.solutions/en/arkan-voice-products) - [Security & Compliance](https://www.arkan.solutions/en/security_and_compliance) - Support & Resources Show submenu for Support & Resources - Support Show submenu for Support - [Knowledge Base](https://help.arkan.international/) - [Submit a Ticket](https://help.arkan.international/kb-tickets/new) - [Service Status](https://www.arkan.solutions/en/service-status) - Resources Show submenu for Resources - [Blog](https://blog.arkan.international/en) - [News](https://www.arkan.solutions/en/news) - About Show submenu for About - [About Us](https://www.arkan.solutions/en/about-arkan) - [Why Arkan](https://www.arkan.solutions/en/why-arkan) - [Our Clients](https://www.arkan.solutions/en/clients) ![menu](https://f.hubspotusercontent40.net/hubfs/7479797/menu.png) ![close\_24px](https://7479797.fs1.hubspotusercontent-na1.net/hubfs/7479797/close_24px.svg) [tel:+966115078099](tel:+966115078099) [Talk to an Expert](https://www.arkan.solutions/en/contact-us?hsLang=en) [Call center solutions](https://blog.arkan.international/en/tag/call-center-solutions) # Chat Optimizations & Improved Contacts in Latest iOS Beta from 3CX [![](https://blog.arkan.international/hs-fs/hubfs/Arkan%20logo.blog%20aurther.png?width=50&height=50&name=Arkan%20logo.blog%20aurther.png)](https://blog.arkan.international/en/author/marketing-team) [Marketing Team](https://blog.arkan.international/en/author/marketing-team) June 1, 2021 at 11:48 PM If you’ve been making use of the latest live chat, Facebook, and SMS messaging integration, this Beta update will be a welcome addition. 3CX made numerous improvements for a smoother chat experience including chat button optimizations and a fixed display of extension name. ## Improved contact discovery Dialer search results now filter out any contacts without a number so users can more easily find whom they are looking for. In SMS, we’ve added the ability to search for contacts by company name and excluded results where contacts have eMail only. ## Optional integration with iOS Recents list For a more unified, fluid experience, the app is integrated with the iOS Recents list so that users can quickly go to the native call app and view recent 3CX calls without opening the app. This is now optional and can be disabled in the settings. Other fixes & improvements - Fixed bridge ID appearing as extension prefix on chat participant details. - Fixed input fields not working properly on Chinese and Japanese keyboards. - Fixed call answering failing sometimes. - Fixed potential crash when the app is terminated. Your feedback tells us you’re loving the latest messaging features of the app. Building on that this release is jam-packed with performance improvements to facilitate a better chat experience, as well as enhanced contacts management. ###### Topics - [Call center solutions](https://blog.arkan.international/en/tag/call-center-solutions) - [IP Phones](https://blog.arkan.international/en/tag/ip-phones) - [IoT (Internet of Things )](https://blog.arkan.international/en/tag/iot-internet-of-things) - [VoIP](https://blog.arkan.international/en/tag/voip) - [Video Conference Solutions](https://blog.arkan.international/en/tag/video-conference-solutions) - [Working from home solutions](https://blog.arkan.international/en/tag/working-from-home-solutions) - [IP PBX](https://blog.arkan.international/en/tag/ip-pbx) - [Zoom Phone](https://blog.arkan.international/en/tag/zoom-phone) - [Retail Management Solutions](https://blog.arkan.international/en/tag/retail-management-solutions) - [Zoom](https://blog.arkan.international/en/tag/zoom) - [Kiosk Solutions](https://blog.arkan.international/en/tag/kiosk-solutions) - [Poly](https://blog.arkan.international/en/tag/poly) - [3CX](https://blog.arkan.international/en/tag/3cx) - [Arkan Integrated](https://blog.arkan.international/en/tag/arkan-integrated) - [Headsets](https://blog.arkan.international/en/tag/headsets) - [Samsung](https://blog.arkan.international/en/tag/samsung) - [Success Stories](https://blog.arkan.international/en/tag/success-stories) - [Arkan](https://blog.arkan.international/en/tag/arkan) - [Arkan News](https://blog.arkan.international/en/tag/arkan-news) - [Audio Conference Solutions](https://blog.arkan.international/en/tag/audio-conference-solutions) - [CRM](https://blog.arkan.international/en/tag/crm) - [Call Management System](https://blog.arkan.international/en/tag/call-management-system) - [Cloud Solutions](https://blog.arkan.international/en/tag/cloud-solutions) - [Conference Phones](https://blog.arkan.international/en/tag/conference-phones) - [Contact center solutions](https://blog.arkan.international/en/tag/contact-center-solutions) - [Dect Phone](https://blog.arkan.international/en/tag/dect-phone) - [Digital Signage Solutions](https://blog.arkan.international/en/tag/digital-signage-solutions) - [Digital Transformation](https://blog.arkan.international/en/tag/digital-transformation) - [Hybrid meeting](https://blog.arkan.international/en/tag/hybrid-meeting) - [IP Office](https://blog.arkan.international/en/tag/ip-office) - [Informative blog](https://blog.arkan.international/en/tag/informative-blog) - [Logitech](https://blog.arkan.international/en/tag/logitech) - [Microsoft Teams](https://blog.arkan.international/en/tag/microsoft-teams) - [Network Security](https://blog.arkan.international/en/tag/network-security) - [Noise Cancelation](https://blog.arkan.international/en/tag/noise-cancelation) - [Sangoma](https://blog.arkan.international/en/tag/sangoma) - [UCaaS](https://blog.arkan.international/en/tag/ucaas) - [Unified Communications](https://blog.arkan.international/en/tag/unified-communications) - [Video Conferencing](https://blog.arkan.international/en/tag/video-conferencing) - [Wireless Conferencing](https://blog.arkan.international/en/tag/wireless-conferencing) - [Yealink](https://blog.arkan.international/en/tag/yealink) - [wireless presentation systems](https://blog.arkan.international/en/tag/wireless-presentation-systems) ###### Popular Post - [Panasonic decides to discontinue PBX Systems by 2023, Why?](https://blog.arkan.international/en/why-panasonic-shuts-down-communications-business-and-whats-next?hsLang=en) - [What are Electronic Shelf Labels (ESL) definition and benefits?](https://blog.arkan.international/en/what-are-the-pros-of-electronic-shelf-labels?hsLang=en) - [Operating Within Governed Frameworks: Arkan Solutions Attains ISO/IEC 27001:2022 Certification](https://blog.arkan.international/en/iso-27001-certification?hsLang=en) - [MAF Carrefour Egypt Adopts Arkan Genesys Cloud Connect for Their Contact Center](https://blog.arkan.international/en/maf-carrefour-egypt-adopts-arkan-genesys-cloud-connect-for-their-contact-center?hsLang=en) - [Why Are Session Border Controllers (SBCs) Essential for Modern Businesses?](https://blog.arkan.international/en/why-are-session-border-controllers-sbcs-essential-for-modern-businesses?hsLang=en) ###### Subscribe ### Subscribe Here! 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