Chat Optimizations & Improved Contacts in Latest iOS Beta from 3CX

If you’ve been making use of the latest live chat, Facebook, and SMS messaging integration, this Beta update will be a welcome addition. 3CX made numerous improvements for a smoother chat experience including chat button optimizations and a fixed display of extension name.

Improved contact discovery

Dialer search results now filter out any contacts without a number so users can more easily find whom they are looking for. In SMS, we’ve added the ability to search for contacts by company name and excluded results where contacts have eMail only.

Optional integration with iOS Recents list

For a more unified, fluid experience, the app is integrated with the iOS Recents list so that users can quickly go to the native call app and view recent 3CX calls without opening the app. This is now optional and can be disabled in the settings.

Other fixes & improvements

• Fixed bridge ID appearing as extension prefix on chat participant details.
• Fixed input fields not working properly on Chinese and Japanese keyboards.
• Fixed call answering failing sometimes.
• Fixed potential crash when the app is terminated.

Your feedback tells us you’re loving the latest messaging features of the app. Building on that this release is jam-packed with performance improvements to facilitate a better chat experience, as well as enhanced contacts management.