---
title: PBXact - Exactly What you were looking for
description: The PBXact phone system is designed for advanced deployments where the installation environment requires complex configuration and customization.
image: https://blog.arkan.international/hubfs/Sangoma%20PBXACT.jpg
---

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# PBXact - Exactly What you were looking for

[![](https://blog.arkan.international/hs-fs/hubfs/Arkan%20logo.blog%20aurther.png?width=50&height=50&name=Arkan%20logo.blog%20aurther.png)](https://blog.arkan.international/en/author/marketing-team)

[Marketing Team](https://blog.arkan.international/en/author/marketing-team)  January 25, 2021 at 11:11 AM

<https://twitter.com/intent/tweet?text=I+found+this+interesting+blog+post&url=https://blog.arkan.international/en/sangoma-pbxact-communicate-collaborate-where-how-you-want> <http://www.facebook.com/share.php?u=https://blog.arkan.international/en/sangoma-pbxact-communicate-collaborate-where-how-you-want> <http://www.linkedin.com/shareArticle?mini=true&url=https://blog.arkan.international/en/sangoma-pbxact-communicate-collaborate-where-how-you-want>

PBXact is the commercial grade [PBX](https://capstarsolutions.com/yeastar-pbx-systems/) solution with unified communication features. Also, it is the best solution for organizations who need reliability, mobility, productivity and collaboration capabilities. It is loaded with features and services that other can’t compete. Also, [Sangoma](https://capstarsolutions.com/sangoma-ip-phones/) PBXact has covered all the requirement that a modern business nowadays would expect in a [communication](https://capstarsolutions.com/plantronics-headsets/) [platform.](https://capstarsolutions.com/ribbon-session-border-controllers/) Whether your employs are office worker or road warriors, you can enjoy the benefits of free [communication](https://capstarsolutions.com/3cx-voip-phone-system/) everywhere in the world.

**Why Sangoma PBXact**

**Saves You Money**  
Unlike other proprietary systems, PBXact gives you more value for your purchase. With all features  
included, flexible deployment options, less add-on fees, and a simplified pricing model, PBXact is  
the best value in UC.

**Remote Worker Friendly**  
Operate your workforce wherever they are located, on whatever device they are using, while  
having full access to communication, collaboration, and productivity tools. Desktop and mobile  
softphones, user dashboards, auto-provisioning IP phones and customer service tools - What else  
could you ask for! Plus, there is very little setup when transitioning from office to remote working.

**Integration with Your Existing Tools**  
Enable click-to-dial and screen-pop from within the tools you are already using such as Salesforce,  
Zendesk, Zoho and other browser-based helpdesk tools.

**Advanced Call Queues**  
A robust set of add-on features to help process inbound calls more efficiently while enhancing the  
customer experience with priority caller and call-back support, amongst many others.

**Flexible IVR**  
Route inbound calls more efficiently and reduce agent call administration time, while providing  
customer features such as multilingual options, custom music-on-hold to play special  
announcements, and priority routing.

**Powerful Reporting**  
Advanced call reports can be created ad-hoc or scheduled directly from the web client and detail  
granular information in graphical format, making it quick and easy to know how well your business  
is helping your customers.

**Global Support**  
PBXact supports dozens of world-wide languages from sound prompts, IP phone applications to  
IVR language detection so that your customer get the tailored experience, no matter where your  
business operates.

**Easy to Manage**  
An intuitive dashboard allows you to manage every aspect of PBXact from anywhere you have  
Internet access. Advanced call control, extension customizations and centralized endpoint  
configurations all from one place.

**Many Products in One**  
PBXact is more than just an IP-PBX. When coupled with Sangoma S-Series IP phones, SIPStation  
SIP Trunking service and VoIP Protection software it’s an entire turnkey communication solution  
for your business, whether it be in the hospitality, contact center, auto-dealership or retail sector.

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