PBXact is the commercial grade PBX solution with unified communication features. Also, it is the best solution for organizations who need reliability, mobility, productivity and collaboration capabilities. It is loaded with features and services that other can’t compete. Also, Sangoma PBXact has covered all the requirement that a modern business nowadays would expect in a communication platform. Whether your employs are office worker or road warriors, you can enjoy the benefits of free communication everywhere in the world.
Why Sangoma PBXact
Saves You Money
Unlike other proprietary systems, PBXact gives you more value for your purchase. With all features
included, flexible deployment options, less add-on fees, and a simplified pricing model, PBXact is
the best value in UC.
Remote Worker Friendly
Operate your workforce wherever they are located, on whatever device they are using, while
having full access to communication, collaboration, and productivity tools. Desktop and mobile
softphones, user dashboards, auto-provisioning IP phones and customer service tools - What else
could you ask for! Plus, there is very little setup when transitioning from office to remote working.
Integration with Your Existing Tools
Enable click-to-dial and screen-pop from within the tools you are already using such as Salesforce,
Zendesk, Zoho and other browser-based helpdesk tools.
Advanced Call Queues
A robust set of add-on features to help process inbound calls more efficiently while enhancing the
customer experience with priority caller and call-back support, amongst many others.
Flexible IVR
Route inbound calls more efficiently and reduce agent call administration time, while providing
customer features such as multilingual options, custom music-on-hold to play special
announcements, and priority routing.
Powerful Reporting
Advanced call reports can be created ad-hoc or scheduled directly from the web client and detail
granular information in graphical format, making it quick and easy to know how well your business
is helping your customers.
Global Support
PBXact supports dozens of world-wide languages from sound prompts, IP phone applications to
IVR language detection so that your customer get the tailored experience, no matter where your
business operates.
Easy to Manage
An intuitive dashboard allows you to manage every aspect of PBXact from anywhere you have
Internet access. Advanced call control, extension customizations and centralized endpoint
configurations all from one place.
Many Products in One
PBXact is more than just an IP-PBX. When coupled with Sangoma S-Series IP phones, SIPStation
SIP Trunking service and VoIP Protection software it’s an entire turnkey communication solution
for your business, whether it be in the hospitality, contact center, auto-dealership or retail sector.
