3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime. It offers customers a simple, flexible and affordable solution that dramatically cuts telephony costs and management headaches. 

• 3CX - Your Communications System
  
  

• 3CX call and contact center

• Slash Costs
  
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3CX - Your Communications System

Here are some reasons why 3CX is the solution for your business:

• Telephony: Web client and mobile apps for remote working
• Video: Included in your system, no add-ons needed
• Live Chat: Talk with your customers in real time via your website or WhatsApp!
• SMS: Allow your customers to interact with you instantly
• Integrations: CRMs and Microsoft 365
• Low Cost: Save on your phone bills, add ons, and hardware
• Flexible: Keep your numbers, choose your phones and your provider
• Secure: 3CX includes advanced security features
• Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!
• Backed by the vendor, supported by us
• 600,000+ customers globally

The 3CX Call & Contact Center

With 3CX you get advanced call center features. Increase your customer service, and sales, boost productivity, and offer support with 3CX’s contact center technology.

• Switchboard and wallboard
• Call Center Reporting – user activity, team queue, SLA, and more!
• Queue Strategies and real-time statistics – round robin, hunt by threes, and more
• Call & Chat Monitoring available for Managers
• Integration with Microsoft 365
• CRM integration with popular CRMs – Salesforce, Freshdesk, and more
• 3CX CRM API to develop your own CRM integration
• Call Recordings
• Hot Desking
• Create your own call flows with 3CX CFD

Slash Costs


With 3CX, your ongoing telco costs will be reduced significantly.

• Decrease your Phone Bill by up to 80%
• Licensing based on the number of simultaneous calls and not extensions
• Make free interoffice calls and branch calls
• Free calls to remote workers with web client and iOS / Android apps
• Use prominent SIP trunks to reduce outbound call charges
• Eliminate 800 number phone bills with WebRTC integration
• Use International DIDs & IP Telephony so customers can call in at competitive rates

With 3CX you get advanced call center features. Arkan integrated solution is a 3CX provider in the middle east. Contact our Sales team now to Request a demo.